Guest CRM

Know your guests before they arrive.

Every guest carries their history: trips taken, dietary notes, certifications, waivers and reviews. Turn a first-timer into a family that comes back year after year.

Start free See it running

100% waiver completion before arrival · No card to start

Trip history on every booking
Waivers signed before departure
Segments for win-back and VIPs

One profile per guest
Bookings from the website, Viator and the phone land on the same person. Three trips, one record, no duplicates.
Waivers and dietary notes
Signed on the phone before departure, and on the manifest and the kitchen ticket the moment they matter.
Reviews, asked at the right moment
The request goes out the evening after the trip, to the people who had a good one. Ratings go up.

Campaigns

Win-back and VIP lists that build themselves.

Guests who came once and not since spring. Guests with three trips or more. Guests who left five stars. Write to each of them with one click, and see who books.

Segments from trips, reviews and waivers
Email and text campaigns
Bookings attributed to the campaign

The day

The notes reach the host, not just the office.

The nut allergy noted at booking is on the ticket before the amuse-bouche. The child’s age is on the manifest before the life jackets come out.

Notes on the manifest and the host app
Certifications checked at check-in
Special requests visible to the crew

A waitress in an apron taking an order from a guest at a window table

Allergy notedNut allergy, on the ticket

Waiver signedThree days out, on the phone

In the field

“A nut allergy noted at booking reached the pass before the amuse-bouche went out. The guest never had to mention it twice.”

Pricing

Pay less per booking.
Keep more of the season.

Commission is the number that decides your year. Ours starts below the industry's headline rate and drops from there. No setup fee, no contract, free migration on every plan.

Save 2 months on annual

Starter
Flat 4% per booking. For new operators taking their first bookings online.
4%
commission per booking
No platform fee
$0 a month, on either billing period
- No monthly fee
- Flat 4% rate
- Unlimited activities
- Next-day payouts
Start free
No card required — ever
Most popular
Growth
4% flat rate with full channel manager and advanced analytics.
4%
commission per booking
$49/ month
Billed monthly · cancel any time
- Flat 4% rate
- Advanced analytics
- OTA channel manager
Start 14-day trial
14 days free · no card required
Scale
Reduced 2.5% rate for high-volume operators and multi-location businesses.
2.5%
commission per booking
$199/ month
Billed monthly · cancel any time
- 2.5% volume rate
- Dynamic pricing
- Multi-location
Start 14-day trial
14 days free · no card required
Enterprise
Custom
For large attractions, resort groups and marketplaces with custom volumes.
Custom
commission agreed on volume
Custom agreement
Priced on volume, locations and SLA
- Custom rate
- Dedicated CSM
- 99.99% SLA
Talk to sales
A human replies within one business day

Every plan includes unlimited activities, unlimited team members, free migration from your current platform, and next-day payouts. Commission is charged only on bookings you actually take.